CRM and WhatsApp Integration solutions for all companies

Take advantage of the ease and convenience of WhatsApp communication and enable sales and support teams to respond to professional messages instead of just exchanging transactions or fully automate communication through the Mujeeb Chatbot using WhatsApp integration .You can send a full range of letters, quotes, order confirmations, verification codes to invoices, support messages and more.

The WhatsApp Business API allows users to link their WhatsApp Business account with chat messaging platforms such as Mujib
Chatbot to enable customer service operations, marketing campaigns, etc. Benefits of WhatsApp integration with other systems
 

Benefits of WhatsApp integration with systems with CRM:  

1) Opening a direct communication channel with customers
- WhatsApp CRM Integration allows you to send files, photos, links, audios, videos, etc. to potential clients or customers based on their contact information with your team.  

2) Follow up on requests and complaints
- Automate notification messages and send updates on the status of customer orders to provide quick information without incurring additional burden on customer service staff.

3) Improve internal communication  
- WhatsApp CRM integration will remove ineffective administrative restrictions to improve internal communication processes between different teams and departments within your company.  

4) Collect customer reviews
- Instantly send automated links to request customer evaluation once services are successfully completed to improve service inefficiencies and improve your customers' experience.

 
 5) Set stickers for seamless communication
- Create labels and visually differentiate customers based on these labels to understand where your customer is in their journey   with your brand For example, you can create one label for "New Customer" and another for "Invoice Sent" to organize and simplify your communications.  

6) Customer welcome letters
- Greet customers with a personalized message, such as mentioning their name, when they start a conversation with your business or while they are getting a service.

7) Improving the mechanisms of marketing campaigns
- Automate your sales process by creating marketing campaigns that aim to convert customers to WhatsApp messages and automatically follow up with them for services.  


8) Automatically schedule messages to customers
- Schedule WhatsApp messages, such as birthday or event messages, to communicate with customers in a smart, personalized way to build an improved customer experience and enhance customer engagement with your brand.

9) Send Team Notifications .
- Notify team members about new inquiries or tickets assigned to  them, or any issues that have escalated internally, so they can  take the right action quickly.
 

10.Build a Strong Brand Reputation .
- Build a reliable brand image, and gain customer confidence by  creating a profile for your business displaying important  information, such as name, address, contact number, email,  website, etc.

Before connecting WhatsApp to CRM, you have to decide what your business  needs. After making a list of goals, you should consider which integration  functions are essential to your company. Thus, you will see what suits you  best, so we offer a great deal for every business to connect their CRM system to WhatsApp Api solutions.

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